2026.05.16COMPANY
We are an execution layer.
Why we dropped the restaurant-vertical framing and recommitted to agent infrastructure — phone, email, and human review.
06
Field notes from the
control room.
Changelog entries, engineering deep-dives, and reports from teams running Tokii in production. New posts roughly every other week.
§LOGLatest entries
updated 14m ago- 2026.05.04CHANGELOG
Plan quotas, metered overage, and dunning.
End-to-end billing landed: per-tenant quotas, Stripe metered usage, and a dunning flow that gates dispatch when invoices are past due.
05 - 2026.04.22CHANGELOG
Inline call playback on activity rows.
Tap any call in the Review App to listen to the recording without leaving the timeline. Powered by a new edge audio service.
04 - 2026.04.10ENGINEERING
How we keep voice P95 under 800 ms.
A deep dive on the audio path — STT chunking, TTS pre-warm, region placement, and the unfair tricks we play with Twilio Media Streams.
03 - 2026.03.28FIELD
What we learned shipping with three design partners.
Approvals were the unlock. Autonomy is a slider, not a switch. And the mobile app, weirdly, is the most-used surface.
02 - 2026.03.14CHANGELOG
Agent Email is public beta.
Threading, attachments, SPF/DKIM/DMARC handling, and the same approval queue as Agent Phone. BYO ESP or use ours.
01
6 entries · since 2026.01End of log